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United Rentals enhances mobile app with new rental features

Customer requests spurred changes

Equipment Finance News, AI AssistedbyEquipment Finance News, AI Assisted
December 12, 2023
in Dealer Operations, Rentals
Reading Time: 2 mins read
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United Rentals on Dec. 8 announced advanced equipment access management capabilities and an improved rental process for its mobile application. The app allows customers to manage equipment and rental tasks using their mobile devices. 

According to a United Rentals release, the new features include: 

  • Managing equipment access. This function enables users with permission to view equipment access PIN codes in the app. 
  • Browsing equipment and details. Customers can browse United Rentals’ equipment catalog and access product specifications and descriptions. 
  • Viewing pricing and reserving equipment. Customers can view account-specific pricing and complete checkouts. 
  • Monitoring real-time equipment data: Users can track usage and location through telematics.  

The added features “are direct responses to our customers’ needs for safety and productivity, Tony Leopold, senior vice president of strategy and digital at United Rentals, said in the release.

Signage at a United Rentals location in Elizabethtown, Kentucky, U.S., on Friday, Jan. 21, 2022. United Rentals Inc. is scheduled to release earnings figures on January 26.
Photographer: Luke Sharrett/Bloomberg

United Rentals has 1,500 locations in North America and operates in 49 states and every Canadian province. Clients include construction and industrial customers, utilities, municipalities, homeowners and others. The company offers about 4,800 classes of equipment for rent with a total original cost of $21 billion, according to the company.  

This article was written using ChatGPT. Equipment Finance News uses published and non-published material, such as press releases and transcripts of live interviews, to generate AI-produced content. All AI-produced content is reviewed by EFN editors. 

Tags: equipment financetechnology
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