Citi Commercial Bank is enhancing its lending experience for mid-sized corporate clients with new digital lending solutions.
Citi Commercial Bank (CCB) launched a streamlined, digitally-native credit process through the CitiDirect Commercial Banking platform, according to a June 25 CCB release. The transformation aims to accelerate loan approvals, simplify documentation and provide a more efficient client experience as part of CCB’s broader digitalization strategy.
Key upgrades include a digital credit application for credit products up to $10 million, allowing for faster application processing, electronic signatures and real-time status updates, with average approvals in 15 business days and disbursements in 30, according to the release. Additionally, a new automated credit management tool enhances monitoring for existing borrowers by enabling seamless financial data uploads through enterprise resource planning integrations, supporting tracking and annual reviews.
These digital capabilities are now live in the United States, Canada, India, Singapore, Hong Kong and Brazil, with about 20% of clients in those markets already using the platform, according to the release. Citi plans to expand these tools globally and continue incorporating AI-driven automation to improve access to credit and elevate client support.
Citi offers equipment financing through its Commercial and Small Business divisions, with loans ranging from $10,000 to $5 million and terms up to seven years, according to the company’s website. Businesses can apply through CitiDirect or local branches, with options designed to support capital investments in machinery, vehicles, and technology.
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