United Rentals deploys Snowflake AI agents
Tool available to staff at more than 1,600 branches
United Rentals has deployed Business Intelligence Agent built on Snowflake Intelligence to help employees make faster, data-driven decisions across more than 1,600 branches.
The AI-powered agent enables branch managers, sales leaders and regional teams to analyze financial and operational data using natural language queries, delivering real-time, actionable insights, according to today’s Snowflake release. Since its rollout earlier this year, United Rentals has seen steady growth in adoption and repeat usage.
The tool provides a conversational way for employees to interact with enterprise data while maintaining definitions, metrics and governance, according to the release. Users can drill into performance data to understand what is happening across the business and why.
To support the initiative, United Rentals unified financial operations, fleet and telematics data, pricing, contracts, accounts receivable and internal documentation on Snowflake’s platform. This allows analysts to continue building dashboards and visualizations while giving business users direct, real-time access to insights.
The Business Intelligence Agent is the first of several AI applications United Rentals plans to develop on Snowflake, according to the release. Additional agents are already in progress for equipment health, telematics and other operational use cases.
Meanwhile, United Rentals is using Snowflake Cortex Code to build, test and maintain additional internal AI agents, according to the release. The data-native coding tool automates portions of the development process, similar to Snowflake’s partnership with Caterpillar.
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